PRIVACY POLICY

Updated: October 30, 2024

Pioneer Aerial ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website [www.pioneeraerial.com] (the "Site"). By using our Site, you consent to the practices outlined below.

1. Information We Collect

We may collect the following types of information from users:

  • Personal Information: When you place an order, fill out a form, or contact us, we may collect personal information, such as your name, email address, phone number, and mailing address.

  • Payment Information: For transactions, we may collect credit/debit card details or other payment information. However, payments are processed through a secure, third-party payment processor, and we do not store full credit card details on our servers.

  • Usage Data: We may automatically collect information about your visit to our Site, including your IP address, browser type, device information, and usage data (e.g., pages visited, time spent on each page). This data helps us improve our website and user experience.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions and provide you with services

  • To respond to your inquiries and provide customer support

  • To send periodic emails regarding orders, service updates, or promotional content, if you have opted in

  • To improve our Site functionality and customize your experience

  • For analytics and reporting to understand user preferences and trends

 

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our Site, conducting business, or providing services to you, such as payment processors and cloud storage providers, all of whom are obligated to maintain confidentiality.

  • Third Parties that Help Provide Messaging Services: If you opt into an SMS short code campaign, we may share your Personal Data with third-party vendors who support our messaging services, such as platform providers, phone companies, and other vendors who assist in delivering text messages. We will not share your SMS opt-in data for purposes unrelated to the campaign.

Additional Disclosures:

  • Affiliates: We may disclose Personal Data to our affiliates or subsidiaries; however, their use and disclosure of your Personal Data will be subject to this Policy.

  • SMS-Specific Information: Excluding the above categories, text messaging originator opt-in data and consent information will not be shared with any third parties.

 Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or other regulatory requirement.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using SSL encryption, secure data storage, and access restrictions. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze Site traffic, and tailor our services to you. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our Site.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request to view the personal information we hold about you.

  • Correction: You may request corrections to any inaccurate or incomplete personal information.

  • Deletion: You may request that we delete your personal information, subject to any legal retention requirements.

  • Opt-Out: If you wish to unsubscribe from our promotional emails, you may do so at any time by clicking the "unsubscribe" link or contacting us directly.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before sharing your personal information.

 

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Pioneer Aerial

Email: contact@pioneeraerial.com

Phone: (469) 473-3773

Address: 5729 Lebanon Rd Ste 1441033, Frisco, TX 75034